{"id":620,"date":"2022-11-19T07:07:10","date_gmt":"2022-11-19T12:07:10","guid":{"rendered":"https:\/\/adadaa.net\/softdigitz\/?page_id=620"},"modified":"2022-11-25T07:44:43","modified_gmt":"2022-11-25T12:44:43","slug":"contact-centre-outsourcing","status":"publish","type":"page","link":"https:\/\/softdigitz.ca\/contact-centre-outsourcing\/","title":{"rendered":"Contact Centre Outsourcing"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"620\" class=\"elementor elementor-620\">\n\t\t\t\t\t\t<section class=\"penci-section penci-disSticky penci-structure-10 elementor-section elementor-top-section elementor-element elementor-element-e3c3648 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"e3c3648\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"penci-ercol-100 penci-ercol-order-1 penci-sticky-ct  elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b4ff226\" data-id=\"b4ff226\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\n\t\t<div class=\"elementor-element elementor-element-e27bf16 elementor-widget elementor-widget-penci-fancy_heading\" data-id=\"e27bf16\" data-element_type=\"widget\" data-widget_type=\"penci-fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"penci-fancy-heading penci-heading-text-left\">\r\n\t\t\t<div class=\"penci-fancy-heading-inner\">\r\n\t\t\t\t<h2 class=\"penci-heading-title\">Contact Centre Outsourcing<\/h2>\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"penci-section penci-disSticky penci-structure-10 elementor-section elementor-top-section elementor-element elementor-element-5b7b303c elementor-section-full_width elementor-section-content-middle elementor-reverse-mobile elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"5b7b303c\" data-element_type=\"section\" id=\"services_section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"penci-ercol-100 penci-ercol-order-1 penci-sticky-ct  elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2af55f0d\" data-id=\"2af55f0d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38f7a4cb animated-slow elementor-widget__width-initial elementor-absolute elementor-invisible elementor-widget elementor-widget-image\" data-id=\"38f7a4cb\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:700,&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 24-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"312\" height=\"385\" src=\"https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/bf26e860-sl-shape-layer.png\" class=\"attachment-full size-full wp-image-626\" alt=\"\" srcset=\"https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/bf26e860-sl-shape-layer.png 312w, https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/bf26e860-sl-shape-layer-243x300.png 243w\" sizes=\"(max-width: 312px) 100vw, 312px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"penci-section penci-disSticky penci-structure-10 elementor-section elementor-top-section elementor-element elementor-element-7af064ab elementor-section-full_width elementor-section-content-middle elementor-reverse-mobile elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"7af064ab\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"penci-ercol-100 penci-ercol-order-1 penci-sticky-ct  elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2c2628b5\" data-id=\"2c2628b5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a9ab0dc elementor-widget__width-initial elementor-absolute elementor-invisible elementor-widget elementor-widget-image\" data-id=\"1a9ab0dc\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300,&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"383\" height=\"405\" src=\"https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/ca72facd-sl-orange-brash-shape.png\" class=\"attachment-full size-full wp-image-636\" alt=\"\" srcset=\"https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/ca72facd-sl-orange-brash-shape.png 383w, https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/ca72facd-sl-orange-brash-shape-284x300.png 284w\" sizes=\"(max-width: 383px) 100vw, 383px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"penci-section penci-disSticky penci-structure-20 elementor-section elementor-inner-section elementor-element elementor-element-33a2fee7 elementor-section-content-middle elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"33a2fee7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"penci-ercol-50 penci-ercol-order-1 penci-sticky-ct  elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-888d354\" data-id=\"888d354\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2cc9520 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2cc9520\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 24-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Take the pressure off your contact centre<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14ceb06b animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"14ceb06b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Avoid the difficulty of hiring the right number of agents to deal with seasonal fluctuations<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e9316d4 animated-slow elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-button\" data-id=\"1e9316d4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:700}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-pulse\" href=\"\/softdigitz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M1 11L11 1\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M2.59999 1H11V9.4\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"penci-ercol-50 penci-ercol-order-2 penci-sticky-ct  elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3c5bbcc0\" data-id=\"3c5bbcc0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69449f2d animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"69449f2d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"819\" height=\"580\" src=\"https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/07eeba02-sl-service-now-approvel-image.png\" class=\"attachment-full size-full wp-image-637\" alt=\"\" srcset=\"https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/07eeba02-sl-service-now-approvel-image.png 819w, https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/07eeba02-sl-service-now-approvel-image-300x212.png 300w, https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/07eeba02-sl-service-now-approvel-image-768x544.png 768w, https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/07eeba02-sl-service-now-approvel-image-585x414.png 585w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ac51b85 animated-fast elementor-widget__width-initial elementor-absolute elementor-invisible elementor-widget elementor-widget-image\" data-id=\"4ac51b85\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;rotateInDownLeft&quot;,&quot;_animation_delay&quot;:700,&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"383\" height=\"405\" src=\"https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/86ec85fe-blue-brash-shape.png\" class=\"attachment-full size-full wp-image-638\" alt=\"\" srcset=\"https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/86ec85fe-blue-brash-shape.png 383w, https:\/\/softdigitz.ca\/wp-content\/uploads\/sites\/16\/2022\/11\/86ec85fe-blue-brash-shape-284x300.png 284w\" sizes=\"(max-width: 383px) 100vw, 383px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"penci-section penci-disSticky penci-structure-10 elementor-section elementor-top-section elementor-element elementor-element-7c2438c elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"7c2438c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"penci-ercol-100 penci-ercol-order-1 penci-sticky-ct  elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-880c19b\" data-id=\"880c19b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5236c74 elementor-widget elementor-widget-penci-fancy_heading\" data-id=\"5236c74\" data-element_type=\"widget\" data-widget_type=\"penci-fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"penci-fancy-heading penci-heading-text-left\">\r\n\t\t\t<div class=\"penci-fancy-heading-inner\">\r\n\t\t\t\t<h2 class=\"penci-heading-title\">OFFERINGS<\/h2><div class=\"penci-heading-content entry-content\"><p>Softdigitz provides customers with leading public, private, on-premises and hybrid cloud solutions based on your specific needs.<\/p>\n<\/div>\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"penci-section penci-disSticky penci-structure-20 elementor-section elementor-top-section elementor-element elementor-element-6979636 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"6979636\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"penci-ercol-50 penci-ercol-order-1 penci-sticky-ct  elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8d07246\" data-id=\"8d07246\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4887d55 elementor-widget elementor-widget-penci-info-box\" data-id=\"4887d55\" data-element_type=\"widget\" data-widget_type=\"penci-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"penci_info_box_12899\" class=\"penci-block-vc penci-info-box penci-ibox-float-left penci-view-stacked penci-shape-circle\">\r\n\t\t\t<div class=\"penci-ibox-inner penci-animation-custom-3\">\r\n\t\t\t\t\t\t\t\t<div class=\"penci-ibox-icon penci-ibox-icon--icon penci-icon penci-tibox-text\"><span class=\"penci-ibox-icon-fa\"><div class=\"pc-ibox-ctext\">01<\/div><\/span><\/div>\t\t\t\t<div class=\"penci-ibox-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"penci-ibox-title\">ACCESS TO 100+ CONTACT CENTRE AGENTS<\/h3>\t\t\t\t\t\t\t\t\t\t<div class=\"penci-ibox-content\"><p>Our trusted IT agents are fully trained in a variety of industries, making them ideal for any business.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7171556 elementor-widget elementor-widget-penci-info-box\" data-id=\"7171556\" data-element_type=\"widget\" data-widget_type=\"penci-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"penci_info_box_60840\" class=\"penci-block-vc penci-info-box penci-ibox-float-left penci-view-stacked penci-shape-circle\">\r\n\t\t\t<div class=\"penci-ibox-inner penci-animation-custom-3\">\r\n\t\t\t\t\t\t\t\t<div class=\"penci-ibox-icon penci-ibox-icon--icon penci-icon penci-tibox-text\"><span class=\"penci-ibox-icon-fa\"><div class=\"pc-ibox-ctext\">03<\/div><\/span><\/div>\t\t\t\t<div class=\"penci-ibox-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"penci-ibox-title\">FLEXIBILITY & SCALABILITY<\/h3>\t\t\t\t\t\t\t\t\t\t<div class=\"penci-ibox-content\"><p>Enable your organization to grow as you grow, with maximum flexibility and scalability.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c2fb0f elementor-widget elementor-widget-penci-info-box\" data-id=\"6c2fb0f\" data-element_type=\"widget\" data-widget_type=\"penci-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"penci_info_box_67257\" class=\"penci-block-vc penci-info-box penci-ibox-float-left penci-view-stacked penci-shape-circle\">\r\n\t\t\t<div class=\"penci-ibox-inner penci-animation-custom-3\">\r\n\t\t\t\t\t\t\t\t<div class=\"penci-ibox-icon penci-ibox-icon--icon penci-icon penci-tibox-text\"><span class=\"penci-ibox-icon-fa\"><div class=\"pc-ibox-ctext\">05<\/div><\/span><\/div>\t\t\t\t<div class=\"penci-ibox-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"penci-ibox-title\">GENERAL INQUIRIES<\/h3>\t\t\t\t\t\t\t\t\t\t<div class=\"penci-ibox-content\"><p>Our experienced agents help answer all frequently asked questions such as changes in business processes, new product offerings and new events.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8003190 elementor-widget elementor-widget-penci-info-box\" data-id=\"8003190\" data-element_type=\"widget\" data-widget_type=\"penci-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"penci_info_box_37702\" class=\"penci-block-vc penci-info-box penci-ibox-float-left penci-view-stacked penci-shape-circle\">\r\n\t\t\t<div class=\"penci-ibox-inner penci-animation-custom-3\">\r\n\t\t\t\t\t\t\t\t<div class=\"penci-ibox-icon penci-ibox-icon--icon penci-icon penci-tibox-text\"><span class=\"penci-ibox-icon-fa\"><div class=\"pc-ibox-ctext\">07<\/div><\/span><\/div>\t\t\t\t<div class=\"penci-ibox-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"penci-ibox-title\">SALES<\/h3>\t\t\t\t\t\t\t\t\t\t<div class=\"penci-ibox-content\"><p>All of our representatives are trained in upselling and cross-selling, helping to treat every call as a valuable sales opportunity and increase average revenue per order.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"penci-ercol-50 penci-ercol-order-2 penci-sticky-ct  elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8559657\" data-id=\"8559657\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e1e10d elementor-widget elementor-widget-penci-info-box\" data-id=\"9e1e10d\" data-element_type=\"widget\" data-widget_type=\"penci-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"penci_info_box_80403\" class=\"penci-block-vc penci-info-box penci-ibox-float-left penci-view-stacked penci-shape-circle\">\r\n\t\t\t<div class=\"penci-ibox-inner penci-animation-custom-3\">\r\n\t\t\t\t\t\t\t\t<div class=\"penci-ibox-icon penci-ibox-icon--icon penci-icon penci-tibox-text\"><span class=\"penci-ibox-icon-fa\"><div class=\"pc-ibox-ctext\">02<\/div><\/span><\/div>\t\t\t\t<div class=\"penci-ibox-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"penci-ibox-title\">ACCESS TO THE LATEST TECHNOLOGY<\/h3>\t\t\t\t\t\t\t\t\t\t<div class=\"penci-ibox-content\"><p>Access to cutting-edge and emerging technologies.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c60132 elementor-widget elementor-widget-penci-info-box\" data-id=\"8c60132\" data-element_type=\"widget\" data-widget_type=\"penci-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"penci_info_box_42127\" class=\"penci-block-vc penci-info-box penci-ibox-float-left penci-view-stacked penci-shape-circle\">\r\n\t\t\t<div class=\"penci-ibox-inner penci-animation-custom-3\">\r\n\t\t\t\t\t\t\t\t<div class=\"penci-ibox-icon penci-ibox-icon--icon penci-icon penci-tibox-text\"><span class=\"penci-ibox-icon-fa\"><div class=\"pc-ibox-ctext\">04<\/div><\/span><\/div>\t\t\t\t<div class=\"penci-ibox-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"penci-ibox-title\">SPECIALIZED INDUSTRY KNOWLEDGE<\/h3>\t\t\t\t\t\t\t\t\t\t<div class=\"penci-ibox-content\"><p>Access agents with specialized knowledge, ensuring seamless integration into your contact centre.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d2c119 elementor-widget elementor-widget-penci-info-box\" data-id=\"2d2c119\" data-element_type=\"widget\" data-widget_type=\"penci-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"penci_info_box_83179\" class=\"penci-block-vc penci-info-box penci-ibox-float-left penci-view-stacked penci-shape-circle\">\r\n\t\t\t<div class=\"penci-ibox-inner penci-animation-custom-3\">\r\n\t\t\t\t\t\t\t\t<div class=\"penci-ibox-icon penci-ibox-icon--icon penci-icon penci-tibox-text\"><span class=\"penci-ibox-icon-fa\"><div class=\"pc-ibox-ctext\">06<\/div><\/span><\/div>\t\t\t\t<div class=\"penci-ibox-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"penci-ibox-title\">TECH SUPPORT & HELPDESK<\/h3>\t\t\t\t\t\t\t\t\t\t<div class=\"penci-ibox-content\"><p>24\/7 support with industry-leading solutions for Level 1 and Level 2 support, including basic troubleshooting, password resets, basic maintenance, and reporting. All agents are pre-trained in some ticketing technology.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65e0062 elementor-widget elementor-widget-penci-info-box\" data-id=\"65e0062\" data-element_type=\"widget\" data-widget_type=\"penci-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"penci_info_box_23784\" class=\"penci-block-vc penci-info-box penci-ibox-float-left penci-view-stacked penci-shape-circle\">\r\n\t\t\t<div class=\"penci-ibox-inner penci-animation-custom-3\">\r\n\t\t\t\t\t\t\t\t<div class=\"penci-ibox-icon penci-ibox-icon--icon penci-icon penci-tibox-text\"><span class=\"penci-ibox-icon-fa\"><div class=\"pc-ibox-ctext\">08<\/div><\/span><\/div>\t\t\t\t<div class=\"penci-ibox-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"penci-ibox-title\">ORDER TAKING<\/h3>\t\t\t\t\t\t\t\t\t\t<div class=\"penci-ibox-content\"><p>We can handle 100% of your order taking service needs or act as an extension of your business. Our agents undergo training specific to your brand and products, personalized by you or our dedicated training managers.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"penci-section penci-disSticky penci-structure-22 elementor-section elementor-top-section elementor-element elementor-element-18cf3de elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"18cf3de\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"penci-ercol-66 penci-ercol-order-1 penci-sticky-ct  elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-791f8ac\" data-id=\"791f8ac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c6f765 elementor-widget elementor-widget-penci-fancy_heading\" data-id=\"4c6f765\" data-element_type=\"widget\" data-widget_type=\"penci-fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"penci-fancy-heading penci-heading-text-left\">\r\n\t\t\t<div class=\"penci-fancy-heading-inner\">\r\n\t\t\t\t<h2 class=\"penci-heading-title\">Take your Customer Experience to the Next Level with SoftDigitz Contact Centre Outsourcing solution\n<\/h2>\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"penci-ercol-33 penci-ercol-order-2 penci-sticky-sb penci-sidebarSC elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-10f0044\" data-id=\"10f0044\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b112d9d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b112d9d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"tel:+1%20416%20473%209080\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">call us now <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact Centre Outsourcing Take the pressure off your contact centre Avoid the difficulty of hiring the right number of agents to deal with seasonal fluctuations Contact Us OFFERINGS Softdigitz provides\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-620","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/softdigitz.ca\/wp-json\/wp\/v2\/pages\/620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/softdigitz.ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/softdigitz.ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/softdigitz.ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/softdigitz.ca\/wp-json\/wp\/v2\/comments?post=620"}],"version-history":[{"count":32,"href":"https:\/\/softdigitz.ca\/wp-json\/wp\/v2\/pages\/620\/revisions"}],"predecessor-version":[{"id":1156,"href":"https:\/\/softdigitz.ca\/wp-json\/wp\/v2\/pages\/620\/revisions\/1156"}],"wp:attachment":[{"href":"https:\/\/softdigitz.ca\/wp-json\/wp\/v2\/media?parent=620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}